Director, Product Operations

The Director of Product Operations is a critical leadership role at the intersection of product strategy and operational excellence. You will serve as the connective tissue across Samsara’s Product, Engineering, Design, and Go-to-Market teams — ensuring that our product development engine runs with clarity, speed, and discipline. This is a high-impact, high-visibility position with broad responsibility for how the product organization operates, plans, and executes.

• Own and evolve the product operating model, including annual planning, quarterly product reviews, and weekly/monthly product leadership cadences to keep teams aligned and moving fast
• Drive cross-functional accountability between Product, Engineering, Design, Data Science, and GTM teams by facilitating structured communication, decision-making forums, and program tracking
• Lead and develop a team of Product Operations managers, setting a high bar for operational excellence across the organization
• Build and maintain a robust Product Insights capability — synthesizing customer feedback, usage data, market signals, and competitive intelligence to inform product strategy and prioritization
• Partner with the Product & Engineering leaders to develop and track KPIs and success metrics across the product portfolio, driving accountability and visibility into progress
• Design and implement scalable processes for product launches, feature rollouts, and go-to-market coordination, ensuring smooth handoffs between product and commercial teams
• Identify and eliminate operational bottlenecks that slow product velocity; proactively improve how the team works, not just what it ships
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

• 10+ years of experience in product management, product operations, program management, or a closely related field
• 5+ years in a product operations, chief of staff, or senior program management role within a product-led technology company

• Strong curiosity about emerging technologies, including a proactive interest in exploring and applying AI-driven solutions
• Proven track record of building and scaling operational systems and processes across large, cross-functional product organizations
• Strong analytical skills with experience using data to drive product decisions, measure success, and identify opportunities
• Excellent communication and influence skills; able to drive work to clear conclusions, proactively escalate to maintain momentum, and surface disagreements early and directly
• First-hand experience using AI tools to build, prototype, or analyze data (e.g., Cursor, Claude, etc.)
• Strong preference for a detail-oriented, hands-on contributor with a track record of delivering results directly
• Experience operating in a fast-paced, high-growth technology environment

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.