Sr. Specialist, Onboarding & Talent Operations

The Senior Specialist, Onboarding & Talent Operations supports onboarding execution and continuous improvement across the United States and Canada with significant involvement in executive onboarding and select talent operations programs. This role contributes to onboarding standards and operational processes ensuring alignment with business priorities. The role partners with HR and cross‑functional stakeholders to deliver a consistent onboarding experience and assist in process improvement efforts.

• Execute onboarding for new hires in the US and Canada ensuring consistency, compliance and a positive early‑tenure experience.
• Deliver white-glove experience standards for executive onboarding and assist in senior leader readiness and engagement.
• Coordinate delivery of talent operations programs including employee listening efforts for onboarding and employee voice surveys ensuring alignment to defined program objectives.
• Manage day‑to‑day onboarding inquiries and issues ensuring timely resolution within established processes and escalating risks or exceptions as needed.
• Partner with hiring managers, HR partners (Talent Acquisition, Total Rewards, HRBPs, HR Operations and Talent Development), and business stakeholders (IT, Site Leaders and Facilities) to support onboarding execution, experience consistency, and issue resolution.
• Ensure onboarding activities align with compliance standards, policy requirements and risk controls following established governance and escalation processes.
• Support continuous improvement initiatives by identifying operational gaps and contributing to process enhancements and changing adoption efforts.

• Demonstrates working knowledge of onboarding practices, HR operations, and compliance requirements; applies knowledge to support consistent program delivery.

• Identifies issues and root causes within assigned scope; supports implementation of practical solutions and improvements.

• Communicates clearly and effectively with stakeholders; provides updates and escalates issues as appropriate.

• Understands business priorities and applies this context to support program execution and stakeholder needs.

• Takes ownership of assigned responsibilities; ensures timely, accurate execution and follows through on commitments.

• 5+ years of experience in Talent Operations, HR Operations, or Workforce Programs.
• Experience supporting onboarding or related HR programs including coordination and issue resolution.
• Ability to operate within structured processes in a matrixed organization.
• Experience supporting program execution and changing initiatives in HR or Talent Operations.
• Organizational, communication and stakeholder coordination skills.
• Experience supporting executive onboarding or onboarding programs at scale.
• Exposure to employee listening strategies or survey programs.
• Experience contributing to HR process improvements or operational initiatives.

• Experience supporting executive onboarding or onboarding programs at scale.
• Exposure to employee listening strategies or survey programs.
• Experience contributing to HR process improvements or operational initiatives.

• Make a visible impact: Shape new hire onboarding experiences across the U.S. and Canada.
• Own meaningful work: Take responsibility for onboarding execution, issue resolution, and improvements. 
• Collaborative culture: Work cross-functionally with HR, IT, and business stakeholders. 
• Grow your career: Build expertise in talent operations, onboarding, and process optimization.

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