SD Solutions

• →Leading end-to-end ERP migration projects for existing Tipalti customers, managing the full lifecycle from discovery and scoping through sandbox testing, cutover, and hypercare
• →Serving as the primary point of contact and trusted advisor for customers' Finance and Accounting stakeholders — including VP-level leaders — with clear, proactive, and professional communication throughout the project
• →Partnering with Sales, CSM/SAM, and TAM teams during project intake to capture project details, scope requirements, and coordinate Statement of Work (SOW) preparation and pricing
• →Coordinating integration updates between Tipalti and the customer's new ERP, working closely with internal integration and technical teams
• →Advising customers on data migration best practices, including vendor data and open bill migration, and use of AP clearing accounts where appropriate
• →Assessing project complexity (number of entities/instances, transaction volume, additional integrations, regulatory requirements, parallel run requests) to determine the right level of testing and support
• →Planning and executing cutover activities that minimize downtime, with clear advance communication to customers about timing and expectations
• →Providing hypercare support after go-live to ensure a smooth transition and quick resolution of any issues
• →Maintaining timely, proactive communication with customers and internal stakeholders across the project, including planning for coverage during any absences so momentum isn't lost
• →Overseeing project timelines, tasks, and deliverables, keeping customers on track and exceeding expectations
• →Contributing to the internal knowledge base, capturing lessons learned and helping colleagues navigate future ERP migration projects

• Bachelor's degree in a relevant field or equivalent practical experience
• 4+ years of implementation, project management, consulting, or customer success experience with SaaS applications
• Hands-on experience implementing and/or integrating ERP applications such as NetSuite, QuickBooks, Intacct, SAP, or Xero (required)
• Excellent project management, written and verbal communication, and problem-solving skills, including experience communicating professionally with senior/executive-level stakeholders
• Ability to work in a fast-paced, deadline-driven start-up environment
• Passionate about customer service and proactively identifying solutions

• Accounts Payable and Procurement knowledge
• Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.)
• Experience with multi-entity, multi-instance, or cross-border ERP migrations
  

A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows.

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