Knowledge Engineer – Forces Division

 

SDS is seeking a Knowledge Engineer (KE) / Knowledge Manager (KM) with MS Access and SharePoint (SP) development experience. The KE/KM enables synergy by integrating requirements, initiatives, and developments to leverage knowledge and information to facilitate the decision-making process.

• Develop smart, consolidated, and aligned IT solutions and to provide problem resolution and mission-oriented customer technical interface

• Develop SP and KM tools based in support of user requirements

• Provide recommendations to stakeholder Baseline Requirements Documents

• Develop workflows to streamline business processes

• Oversee and manage site owners, including their permissions

• Manage site collection and site features

• Create and modify user groups and assign, modify, and troubleshooting permissions

• Create views, filter data, group metadata and sort data in libraries and lists

• Support stakeholders in the development of a KM strategy in which they will centralize data, standardize data elements, share database information, utilize common IT systems, and expose IT data/services for maximum information sharing.

• Create, maintain, archive and present metrics in support of KM transformation and process improvement efforts

• Provide support to transition to newer KM/collaborative tool platforms and, if required, supports transition/moving data to Enterprise hosted sites

• Keep the customer abreast of activity status, resolve issues as needed, and facilitate solutions using enterprise IT capabilities