Security Officer Front Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Grand Rapids, MI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will be the welcoming first point of contact for visitors, staff, and patients. You will manage access, monitor security-related activity, communicate professionally, and provide exceptional customer service while helping to deter incidents. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork put people first.

DayTimeMon11:00 AM - 07:00 PMTue11:00 AM - 07:00 PMWed11:00 AM - 07:00 PMThur11:00 AM - 07:00 PMFri11:00 AM - 07:00 PM

• →Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• →Staff the front desk and manage visitor access by greeting guests, verifying appointments or authorization, issuing credentials, and directing individuals to appropriate locations.
• →Monitor entry activity, access-control systems, cameras, and communications equipment, and report unusual activity or policy concerns according to site procedures.
• →Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate medical, facility, and emergency personnel as directed.
• →Maintain accurate visitor logs, incident documentation, and shift communications while protecting confidential information in a healthcare setting.

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

2026-1700807