Control Centre Supervisor - Incident Reporting

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal is seeking Control Centre Supervisor - Incident Reporting in Mississauga, Ontario.  

• →Relevant University and/or College Diploma
• →Minimum two or more of work-related experience, preferably in the Security or Protective Services industry
• →Call Centre/Dispatch Centre/Emergency Response Centre experience required
• →Proficiency in MS
• →Knowledge of CCTV systems, access control systems, monitoring of alarms, biometric security systems and additional devices and sensors related to security
• →Experience in critical environments where decision making and actions can impact life-safety and business continuity
• →Well-developed analytical, mathematical, interpersonal, listening and communication (verbal and written) skills
• →The ability to solve problems by active listening
• →

  Must be 18 years of age or older.

• Passionate to work in a fast-paced environment
• Work effectively with employee groups and build partnerships
• Strong administrative and multitasking skills
• Knowledge of Microsoft Communicator, Incident Management Software and Office SharePoint and InfoPath
• Prior corporate security, military or civilian law enforcement experience
• Experience with network /telecommunications technology

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check, which may include, but is not limited to: criminal history, employment verification, education verification, and professional references.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.