Strategy Consultant

• Strategic Tenure: 7+ years of professional consulting experience, with a proven track record (3+ years) specifically in digital or marketing strategy.
• The "Vision Map" Methodology: Mastery in building multi-year roadmaps that align Salesforce and Martech investments with high-level business KPIs.
• Martech Fluency: The ability to perform objective platform comparisons and guide clients through complex tool selection and consolidation.
• Advanced Journey Design: Experience moving beyond basic flows to design sophisticated, data-driven, omni-channel customer experiences.
• Practical AI Advisory: A clear perspective on how to integrate automation and Generative AI into marketing workflows to create tangible efficiency.

• Discovery & Diagnosis: Leading deep-dive sessions to uncover pain points and define a client’s strategic North Star.
• Roadmap Architecture: Designing comprehensive "Vision Maps" that sequence implementations for maximum business impact and scalability.
• Optimization Audits: Identifying friction in the customer lifecycle and proposing data-backed solutions to improve conversion and retention.
• Technical Collaboration: Partnering with Technical Architects to ensure your strategic designs are feasible within the Salesforce ecosystem.
• Executive Communication: Authoring compelling strategy decks and AI readiness assessments that simplify complex digital shifts for stakeholders.
• Workshop Facilitation: Owning the delivery of high-impact sessions that align cross-functional client teams toward a singular goal.

• At 6 Months: You have successfully delivered 5+ strategic roadmaps and maintained a consistent 75% billable utilization.
• At 12 Months: You have become the "Trusted Advisor" for 3+ anchor accounts, where your strategic vision has naturally led to successful "Phase 2" expansions.

Because how we do things matters just as much as what we do at Sercante, our Leadership Principles should act as a compass directing the everyday behavior of every teammate across the organization: 

• Growth Obsessed. For our business, our clients, and our selves. 
• Business is Personal. Cultivate relationships. Make space for connection. Care about each other.
• Strategy Without Execution Is Just Dreaming .Hope is not a strategy. Vision matters—so does execution.
• Be One Team. No lone wolves. Have each other’s back and help each other out. 
• Raise The Bar. Good is the enemy of great. Better never stops. Be a Difference-Maker.
• Confusion Is a Choice. Stay curious—Seek to understand. Share context—seek to be understood.
• The Journey Matters. Meaningful work takes time. Be patient. Think: the next 90 days and the next 10 years.
• Create Client Value. Become irreplaceable.
• Lighten-Up. Humor and laughter deepen bonds. 
• Tighten-Up. Focus, discipline, and rigor count. 
• You Have the Ball. Be accountable. Take action. Go the distance. 
• Run Towards Problems. We don’t sweep things under the rug. Symptoms signal deeper causes. Find the root. 
• Have the Hard Conversation. Be direct and empathetic. Speak the truth, kindly. Feedback is a gift.
• Celebrate Results. Make recognizing greatness a habit.
• Think “We” Not “Me.” Prioritize what’s best for the business, the team, and the journey.