Contracts Manager

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

 

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

 

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

Contract Strategy and Management

Develop and implement contract management strategies aligned with the broader business

objectives.

• Lead the drafting, review, negotiation, and execution of client and vendor contracts, including

framework agreements, master service agreements, and statements of work.

• Enhance the structure and governance of business unit contracting to improve consistency, clarity,

and scalability.

• Standardize contract templates, approval workflows, and commercial terms to reduce cycle times and

risk.

Process Automation and Continuous Improvement

• Drive the automation of contract lifecycle management (CLM) processes, including intake, review,

approval, execution, and renewal.

• Identify opportunities to streamline contracting workflows through system enhancements and digital

tools.

• Partner with IT, Legal, and Procurement Operations to implement and optimize contract

management systems.

Analytics, Reporting, and Business Insights

• Develop and generate analytics on contracting processes to support accurate quoting, improved lead

times, and capacity planning.

• Establish reporting dashboards and key performance indicators for department leaders, providing

visibility into contract volumes, cycle times, bottlenecks, and compliance.

• Use data-driven insights to recommend process improvements and support strategic decision-

making.

Supplier and Sta

keholder Management

• Act as the primary commercial interface with suppliers on contractual matters.

• Improve cross-department collaboration by aligning Procurement, Legal, Finance, Product, and

Operations on contracting requirements and timelines.

• Facilitate effective communication and governance forums to resolve issues and drive accountability.

Compliance, Risk, and Commercial Management

• Ensure all contracts comply with applicable laws, regulations, and internal policies.

• Identify, assess, and mitigate contractual and commercial risks throughout the contract lifecycle.

• Lead complex negotiations, manage variations and claims, and support dispute resolution.

Governance and Capability Building

• Establish and maintain contracting policies, procedures, and best practices.

• Provide training and guidance to business unit stakeholders on contracting processes, systems, and

governance.

• Support procurement governance initiatives and continuous improvement programs.

• Bachelor’s degree in Business, Law, Real Estate, Finance, or related field (JD, MBA, PMP, or CPA

preferred).

• 5–8+ years of experience in real estate procurement, contract management, compliance, or

infrastructure asset oversight—preferably in the data center or technology sector.

• Proven experience managing complex projects and training cross-functional teams.

• Strong understanding of commercial real estate, colocation, and hyperscale data center agreements.

• Proven experience in procurement contract management within a complex or regulated environment.

• Demonstrated success in negotiating high-value, high-risk commercial contracts.

• Experience managing supplier relationships and resolving contractual disputes.

• Proficienc