GTM Engineer

• →3+ years of experience in Revenue Operations, Marketing Operations, or GTM Operations with a background in supporting cross-functional GTM teams
• →Expert-level proficiency in HubSpot administration, including workflows, custom properties, lead routing, and API management
• →Strong proficiency in Salesforce administration, including custom objects, flows, and advanced automation capabilities
• →Proven experience implementing AI tools and automation workflows in revenue environments, with strong prompt engineering skills across platforms like Claude, ChatGPT, Gemini, Zapier, n8n, Momentum, and Clay
• →Strong analytical mindset with ability to generate reports across HubSpot and Salesforce to translate data into actionable business insights
• →Understanding of revenue metrics, funnel analysis, and pipeline management best practices

• →Familiarity with version control (Git) and CI/CD concepts; experience with Salesforce CLI or GitHub Actions is a plus
• →Experience working in an AI-first operations environment where automation and tooling are central to the team's operating model

• Marketing Ops and other GTM operators are independently building and managing workflows, campaigns, and AI-assisted processes within the systems you've architected — GTM Ops is fielding fewer execution requests and more strategic partnership conversations.
• HubSpot and Salesforce integration architecture is rock solid — sync rules, data model, and field governance are clean and trusted
• AI-powered automations are measurably reducing manual work across GTM teams
• GTM stakeholders across Sales, Marketing, CS, and Product Marketing experience GTM Ops as a proactive partner, not a reactive help desk
• Solutions are well-documented, maintainable, and built to scale
• You've brought at least one "we didn't know that was possible" automation to the team within your first 90 days

Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. 

Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.

We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page. 

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.