Brand Marketing Admin - Lifestyle

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

Ready to take the next step in your career? Join us as a Brand Marketing Admin and discover what you can achieve at Seven Retail. Read on to learn more!

• Monitor and report social media conversations, mentions, and brand sentiment.
• Manage customer inquiries, comments, and community interactions across social media.
• Coordinate social media content distribution according to the content calendar.
• Identify customer concerns, brand risks, and relevant audience insights for escalation.
• Collaborate with relevant PICs to resolve issues and maintain positive brand perception.
• Prepare regular social media monitoring and insight reports.

• Diploma/Bachelor’s degree in Marketing, Communications, or a related field.
• Familiarity with Instagram, TikTok, and social media community behavior.
• Experience in social media management, community engagement, or customer service is a plus.
• Strong written communication skills in Bahasa Indonesia.
• Detail-oriented, responsive, and organized in handling multiple tasks.
• Strong problem-solving and critical-thinking skills.