Valet Manager

The Valet Manager oversees parking services, ensuring a smooth and efficient process for clients. Responsibilities include coordinating, monitoring and managing valet attendants' activities, managing customer interactions, ensuring vehicle safety and security, developing and running full valet operations, coordinating valet parking assignments IAW guidelines and SOP. Supervision and management of employee conduct, customer interaction, and accountability is paramount. Valet Manager will provide safe, high quality, VIP customer service to every customer to fulfill overall valet parking customer satisfaction for VAMC. Valet experience is not required. Must have strong management and leadership skills.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

While performing the duties of this position, the IC is regularly required to talk, listen, and write. The IC frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The IC is required to stand, walk, sit; and reach with hands and arms. The IC must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.