Salesforce & Revenue Systems Administrator

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

We are seeking a talented and motivated Salesforce & Revenue Systems Administrator who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. 

The Salesforce & Revenue Systems Administrator is a senior-level, individual contributor role on the Revenue Operations team, reporting to the Director of RevOps. This role is responsible for the administration and optimization of Sezzle’s Revenue tech stack, as well as the configuration of new tools and processes for the Revenue team. The role owns Salesforce as a platform, including data architecture, workflow automation, and integrations, and services as the primary admin for other core revenue tools including Vitally and Clay.

This role should carry a deep understanding of Salesforce and technical expertise as it pertains to tools and systems and should have a familiarity with GTM teams, such as Sales and Customer Success. This person should be comfortable working closely with both engineering and GTM teams, with the ability to translate business requirements into technical solutions.

Salesforce Admin

• →Own day-to-day administration of Salesforce, including object configuration, custom fields and layouts, validation rules, flows, process builder automations, and permission sets.
• →Maintain CRM data integrity: design and enforce data quality standards, run audit processes, and own resolution of data issues.
• →Manage user access, profiles, roles, and security settings across the Revenue org.
• →Partner with the Revenue Systems Engineer (Elijah) on technical architecture decisions, providing structured Salesforce knowledge and a peer review layer for builds and automations.
• →Serve as the first point of escalation for Salesforce issues across the Revenue team, triaging and resolving before escalating to engineering.
• →Stay current on Salesforce releases and proactively identify features or improvements that benefit the team.

Revenue Tool Admin

• →Manages team use of AI tools and products and exhibits a deep understanding and interest in AI-powered tools.
• →Own platform administration for our CS platform (Vitally) and other core Revenue tools (e.g., Clay), including configuration, integrations, user management, and ongoing optimization.
• →Manage tool integrations and data syncs (e.g., Salesforce <> Vitally, Salesforce <> Slack), troubleshooting sync issues and partnering with engineering on more complex integration work.
• →Conduct regular feature audits to ensure the team is utilizing tools to their full potential and flagging cost-saving or consolidation opportunities.
• →Own onboarding and training for administered tools, including new hire onboarding and refresher training as needed.

Stakeholder Partnership

• →Develop a deep understanding of Sales, Client Services, and Partnerships workflows to ensure platform configurations reflect real business processes, not just technical defaults.
• →Translate stakeholder needs into actionable Salesforce and tool configurations, serving as the bridge between the business side and the technical side of the team.
• →Proactively identify process gaps and pain points across the Revenue org and propose solutions before they become escalations.

Reporting & Insights

• →Build and maintain Salesforce reports and dashboards that give Revenue leadership visibility into pipeline health, account status, and team performance.
• →Support commission tracking and goal reporting as needed.

• Salesforce Administrator certification (ADM 201) required.
• 3-6 years of hands-on Salesforce administration experience in a B2B SaaS or fintech environment.
• Demonstrated experience owning Salesforce configuration end-to-end: objects, flows, validation rules, permission sets, and integrations.
• Strong understanding of CRM data architecture and data quality best practices.
• Experience administering at least one revenue tool beyond Salesforce (CS platform, sales engagement tool, or similar).
• Ability to work independently and own platforms without significant oversight.
• Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication.

• Salesforce Advanced Administrator (ADM 211) or Platform App Builder certification.
• Experience with CS platforms (Vitally, Totango, Gainsight, or comparable).
• Familiarity with RevOps workflows: pipeline management, contract lifecycle, CS onboarding, account segmentation.
• Experience working alongside or partnering with a software engineer on technical projects.
• Comfort with data analysis and light SQL or reporting tools (Redash, Tableau, or similar).

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #Full-time