Social Shark (Social Media & Community Manager - Early Talent)

Mexico·Mexico Citymid

OtherSocial

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Quick Summary

Overview

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.

Technical Tools

OtherSocial

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

What We Offer

~2 min read

✓Implement a community engagement strategy to grow and nurture our online communities across various platforms, including but not limited to social media, forums, and online groups

✓Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing our brand voice and values

✓Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy

✓Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community

✓Collaborate with cross-functional teams, including marketing, customer support, and product development, to gather insights and feedback from the community and advocate for their needs and preferences

✓Identify and leverage opportunities for user-generated content, testimonials, and case studies to showcase the value and impact of our products or services

✓Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies

✓Stay informed about industry trends, best practices, and emerging technologies related to community management and social media

Final-year university student or recent graduate professional with a passion for social media, content creation, and digital culture
Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles
Strong interpersonal skills and the ability to empathize with community members, address concerns, and resolve conflicts diplomatically
Proficiency in social media management and analytics tools
Creative thinking and problem-solving abilities, with a proactive and results-driven mindset
Passion for our brand and industry, with a genuine interest in building relationships and fostering community engagement
Ability to work independently and collaboratively in a fast-paced, dynamic environment

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com