Director of Revenue Operations

United States·New YorkFull Timeexecutive

OtherRevenue Operations

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Quick Summary

Overview

The Director of Revenue Operations will serve as a key partner to executive leadership across Sales, Marketing, Customer Success, Finance, and Operations. This individual will help drive visibility,

Technical Tools

OtherRevenue Operations

The Director of Revenue Operations will serve as a key partner to executive leadership across Sales, Marketing, Customer Success, Finance, and Operations. This individual will help drive visibility, accountability, forecasting accuracy, operational rigor, and scalable GTM processes across a multi-entity environment.

This is not a purely strategic oversight role. We are looking for someone who is AI minded and equally comfortable building reporting dashboards, refining CRM workflows, analyzing pipeline health, improving forecasting methodologies, and helping operationalize growth initiatives across multiple businesses.

The ideal candidate thrives in fast-paced, high-growth environments and enjoys building structure within complexity. Experience supporting PE-backed organizations, multi-entity businesses, SaaS, MSPs, IT services, or acquisition-heavy environments is highly preferred.

What Success Looks Like

Establishing scalable and standardized revenue operations processes across Shield and ShieldCos
Improving pipeline visibility, forecasting accuracy, and KPI accountability across GTM teams
Building executive-level reporting and dashboards that drive decision-making
Helping integrate newly acquired companies into standardized reporting and operational frameworks
Driving alignment across Sales, Marketing, Customer Success, Finance, and leadership teams
Identifying operational inefficiencies and implementing scalable solutions
Supporting revenue growth initiatives through data-driven insights and process optimization
Serving as a trusted operational partner to executive leadership