shieldtp

Threshold Communications is seeking a highly organized and customer focused Project Coordinator to join our growing team. This role is critical to the continued success of our customer implementations and ongoing account management efforts. The ideal candidate will bring either telecommunications in

As Shield continues scaling across our portfolio of companies, we are looking for a highly analytical and commercially-minded Strategic Finance leader to help drive financial strategy, operational insights, capital planning, and executive decision support across the platform. This role sits at the i

Shield is looking for a Senior Manager of Revenue Operations to help bring structure, visibility, and accuracy to how revenue is tracked across our growing portfolio of partner companies. This role sits at the intersection of operations, finance, and systems, and is critical to ensuring that revenue

This is a hunter-focused role. You'll build pipeline from scratch, close high-value managed services contracts (typically multi-year agreements representing substantial annual commitments), and contribute directly to our goal of adding ~$40,000 in new Monthly Recurring Revenue (MRR) annually through

The Service Desk Portfolio Manager is a senior, hands-on operations leader responsible for the health, performance, and consistency of service desk operations across every Shield-acquired MSP. This role does not replace the local Service Desk Managers at each ShieldCo, it elevates them. The Portfoli

We are seeking a Founding Director of Platform Brand to articulate and scale the Shield narrative across the market. The role sits at the intersection of strategy, brand and growth. You will translate our AI platform strategy, operational model, and M&A engine into a clear, differentiated story that

The Forward Deployed Operations leader serves as a hands-on operator embedded across Shield’s portfolio companies, owning P&L performance and driving revenue growth, margin expansion, and overall operational improvement. This role partners closely with corporate finance and local leadership to manag

The Sales Director will lead and develop a growing sales organization within a fast-paced Managed Services Provider (MSP) environment. This individual will be responsible for managing team performance, driving accountability, and executing strategic initiatives that support revenue growth across mul

Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical problems by coaching Level I/II teams and escalating incidents to Engineering team. Creates and maintains support documentation & adheres to department processes & procedures (S

IronOrbit is seeking an Incident and Problem Manager to be part of our Managed Services customer support team, ensuring rapid incident resolution, effective problem management, and clear communication with internal stakeholders and customers. This role is part of the overall Support Operations and t