Shopback 22mo ago

Creative Designer

Malaysia·Kuala LumpurFull-timemid

OtherCreative Designer

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Quick Summary

Overview

Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America.

Key Responsibilities

We’re looking for a Creative Designer to join our Regional Marketing team in Malaysia. You’ll be part of a high-performing Creative team producing high-quality, conversion-driven artwork across digital, mobile/app, and offline channels.

Technical Tools

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Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

The Role

We’re looking for a Creative Designer to join our Regional Marketing team in Malaysia.

You’ll be part of a high-performing Creative team producing high-quality, conversion-driven artwork across digital, mobile/app, and offline channels. This is a hands-on execution role for someone who cares deeply about craft, detail, and delivering work that performs.

You thrive in fast-paced environments, can move from performance banners to OOH billboards seamlessly, and understand how to adapt ideas across formats without losing impact.

Creative Development & Execution

Produce high-quality creative assets across digital (social, paid media, CRM, app/web) and offline channels (OOH, print, retail, on-ground activations).

Develop campaign visuals that scale cohesively across formats and placements.

Execute adaptations and resizing with strong attention to composition — not just mechanical adjustments.

Ensure all outputs align with brand guidelines while meeting performance and commercial objectives.

Offline & Production Excellence

Prepare artwork for large-format and print production, including OOH, transit ads, in-store displays, and event materials.

Understand print specifications, colour systems (CMYK/Pantone), bleed, finishing, and production requirements.

Work closely with internal stakeholders and external vendors where needed to ensure final output quality.

Process & Collaboration

Follow established creative workflows and ensure production-ready, error-free delivery.

Manage multiple projects of varying complexity while meeting tight timelines.

Collaborate closely with designers, marketers, Growth teams, and stakeholders to ensure smooth execution.

Contribute positively to team culture and collective campaign success.

Quality & Ownership

Maintain exceptional attention to detail across typography, layout, imagery, spacing, and hierarchy.

Ensure creative is optimised for both platform requirements and real-world environments.

Take ownership of tasks end-to-end with a proactive, solutions-oriented mindset.

Minimum 1-2 years of relevant design experience, ideally in a fast-paced e-commerce, tech, or agency environment.

Strong proficiency in Photoshop, Illustrator, and Figma.

Solid offline design experience is a must (OOH, print, large-format production).

Strong understanding of layout, typography, colour, and visual hierarchy.

Ability to execute across both digital and offline specifications confidently.

Comfortable working under tight deadlines in a collaborative team environment.

Good written and verbal communication skills in English & Mandarin to support regional market needs.

A portfolio showcasing well-crafted work across multiple formats (digital and offline).

Good to Have

Experience designing for different target audiences across global markets (e.g. Taiwan, Korea, Hong Kong), with sensitivity to cultural nuance and localisation.

Proficiency in another language to support regional collaboration.

Basic video editing or motion skills (e.g. After Effects, CapCut, Premiere Pro).

Experience working on performance-driven or conversion-led creative.