Our Journey
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
About the role
We’re looking for an ambitious Marketing Executive to support customer engagement across ShopBack ANZ’s owned channels. You’ll work closely with the wider team across campaigns and CRM to engage, retain, and reactivate users, executing to a high standard, analysing performance, and iterating quickly.
You’ll join a high-energy, fast-paced team where ideas move quickly from concept to launch. This role is well suited to someone early in their marketing career who’s ready to step up - what matters to us most is marketing judgement, curiosity, and a strong learning mindset.
Support the planning, execution, and optimisation of campaign and CRM initiatives across owned channels (app, website, email, push)
Deliver initiatives secured by our BD team, taking them to market within ShopBack’s brand guidelines and tone of voice
Use data to understand customer behaviour and flag performance trends or issues
Support experiments to improve acquisition, engagement, frequency, and retention, and help assess results
Work closely with commercial, CRM, data, graphic design, and operations teams to deliver campaigns end-to-end
Communicate results, learnings, and next steps clearly to stakeholders
Identify opportunities to improve processes, execution, or campaign effectiveness
You take ownership of your work and can clearly explain what you’re seeing in campaign performance, even when results aren’t perfect.
You’re comfortable asking questions, learning quickly, and applying feedback.
You prioritise impact over output, stay organised while juggling multiple tasks, and are motivated by the opportunity to directly influence business outcomes.
You have 2+ years’ experience in marketing, campaigns, CRM, or growth, ideally in a digital, tech, e-commerce, or similarly fast-paced environment.
You think analytically and are comfortable working with data, or motivated to build this capability quickly.
You can explain your reasoning clearly to stakeholders across functions and regions, while remaining open to alternative perspectives and feedback.
You operate with high ownership, manage multiple priorities effectively, and stay clear-headed under pressure.
You’re proactive, curious, and willing to challenge ideas - including your own.
You maintain high attention to detail and actively champion brand standards and tone of voice.
You use AI tools thoughtfully to improve creativity, productivity and workflows.
