Help Desk Manager
United States·ArlingtonmidQuick Summary
Supervise Tier 1/2 support staff Develop help desk procedures Monitor metrics and implement improvements Minimum
8+ years of IT support experience, with 4+ in management Bachelor's degree in IT or related field Excellent leadership and customer service skills U.S.
This position is part of a proposal submission and is contingent upon contract award.
Responsibilities
~1 min read- →
Supervise Tier 1/2 support staff
- →
Develop help desk procedures
- →
Monitor metrics and implement improvements
Requirements
~1 min read-
8+ years of IT support experience, with 4+ in management
-
Bachelor's degree in IT or related field
-
Excellent leadership and customer service skills
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U.S. citizenship and ability to obtain DHS Suitability clearance
Location & Eligibility
Listing Details
- First seen
- September 25, 2026
- Last seen
- September 25, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 49%
- Scored at
- September 25, 2026
Signal breakdown
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