Senior Fleet Operations Engineer - OH

United States·CincinnatiFull-timesenior

OtherOperations EngineerFleet Operations

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Quick Summary

Overview

Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that help retailers optimize operations, improve shelf execution, and deliver valuable data insights.

Technical Tools

OtherOperations EngineerFleet Operations

Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that help retailers optimize operations, improve shelf execution, and deliver valuable data insights. Our autonomous robots and multi-modal data collection systems are transforming how retailers manage inventory and make data-driven decisions.

Summary:

Simbe's robots operate in live retail environments around the clock - and the Senior Fleet Operations Engineer is the technical force keeping them that way. This role sits at the intersection of hands-on electromechanical work and remote systems monitoring, requiring sharp diagnostic instincts, strong customer communication, and the technical range to move between field repairs and command-line troubleshooting.

This is a high-ownership role on a small, fast-moving team. The work is varied, the stakes are real, and no two days look the same.

Travel to customer stores to perform hardware maintenance, repairs, upgrades, and retrofits on deployed robots

Remotely monitor robot fleets, respond to escalated alerts, and troubleshoot issues via remote login

Support third-party field technicians by phone and remote access during on-site work

Coordinate directly with customer store teams to resolve operational issues

Identify recurring failure patterns and contribute to long-term fixes and process improvements

Local travel within a 90-minute radius — up to 50% of working time

Domestic travel for occasional deployments or team needs — up to 15%

Remote on-call support required on approximately one-third of weekends

5+ years of hands-on experience assembling or repairing complex electromechanical systems

Proven troubleshooting skills across video, networking, and computer systems

Proficiency with Linux CLI and shell scripting