Esports Student Supervisor

United States·San JosePart Timemid

OtherSupervisor

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Quick Summary

Overview

Position OverviewThe Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California.

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OtherSupervisor

Position Overview
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jose State University in downtown San Jose, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

Mission

The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

Job Summary

Under the direct supervision of the Esports and Gaming Manager, the Esports Student Supervisor is responsible for providing general supervision in relation to Esports and Gaming within Spartan Recreations and is responsible for providing excellent customer service and has a solid understanding of Esports programs and services. The Esports and Gaming Student Supervisor is responsible to support Student Union, Inc. mission to connect, engage, and inspire Spartan pride within the SJSU Community.

Essential Functions and Tasks

Support Esports Department with general duties including, but not limited to:
- Serves as the first point of contact; answers questions, provides directions and assists staff, students and guests in-person, by phone and email in a positive and supportive manner.
- Scheduling functions, coordinates with clients regarding space needs, policies and procedures, reservations process, verbally or in writing.
- Supervision of esports and gaming events held within and outside of the Esports facility
- Assists with information gathering and the approval process for student groups, campus departments and other entities looking to reserve spaces within the Esports and Gaming facility.
- Assist with operational duties within the Esports and Gaming facility
Facilitate general team operations for all supported titles within the Esports department, including but not limited to:
- Insuring all supported titles are signed up for competitions
- Process of entry fees and relay any related documents to the Esports and Gaming Manager
- Assist with recruiting and tryout process for all supported titles
- Oversee online interactions via Discord
- Schedule computer stations for practice times within the Esports and Gaming for supported titles
Managing stream production and content for supported titles, including but not limited to:
- Ensure quality production of streamed events for supported titles
- Scheduling of stream events for supported titles
- Recording, editing, and posting of content on social media for supported titles
- Conceptualizing, composing, designing, and delivering digital marketing media and graphic design materials.
- Work alongside Esports and Gaming Manager to ensure both stream and social media goals are being met for the program
Confidentiality when working with esports assets and equipment, including but not limited to logins, digital files, and records.
Provide basic IT support to production staff, including troubleshooting hardware and software issues. Assist in the setup and maintenance of production-related IT systems and equipment. Liaise with the IT department for escalated technical issues and system upgrades.
Responsible for enforcing SRAC and University policies and procedures.
Attend all regularly scheduled staff meetings, training days, and workshops.
Perform other duties assigned.