Cargo Specialist - Skroutz Last Mile (CS0926)

At Skroutz Last Mile, we're not just delivering packages; we're delivering smiles. As part of the Skroutz extended team, innovation and customer-centricity are in our DNA, shaping the future of delivery services in Greece. Leading as Greece's #1 Carrier in Customer Satisfaction, we push boundaries with services like Skroutz Points and real-time tracking. We're on a mission to redefine the delivery experience, sharing the same values of innovation and customer obsession, setting new standards with excellence and exceeding expectations.

As we dynamically expand our services into cargo transportation, our team is growing and we are looking for a Cargo Specialist to join and support this new Business Unit, playing an active role in shaping and developing it. In this role, you will contribute directly to the effective management of day-to-day operations, helping maintain high standards of service quality for both our partners and customers.

What you will be doing

• Design and develop the nationwide Cargo network.
• Monitor partner performance and ensure the quality of the service provided.
• Ensure the smooth flow of products from pickup through to final delivery.
• Coordinate and work closely on a daily basis with merchants, external partners, and the warehouse.
• Optimize routes based on operational requirements and traffic conditions.
• Ensure the proper operation of the warehouse and the correct handling of products.
• Monitor and analyze operational data and KPIs to identify deviations and opportunities for improvement.
• Participate in projects and initiatives aimed at optimizing processes and improving the overall experience of partners and customers.

• University degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or a related field.
• 2 years experience in a similar role, preferably in logistics, transportation, cargo, supply chain, or operations.
• Very good knowledge of Microsoft Excel, including the ability to use Pivot Tables for data analysis.
• Strong analytical thinking and the ability to leverage data to support decision-making.
• Strong sense of ownership and willingness to take initiative.
• Customer-oriented mindset with a strong focus on service quality.
• Excellent communication and collaboration skills, particularly when working with external partners.
• Ability to manage multiple priorities and organize work effectively.

• Competitive full-time salary
• Working with top-notch and fun people
• Career Development Opportunities
• Culture of unity
• Private Medical Plan
• Access to vast technological features
• Extra paid time off
• Opportunities to grow with us
• Free Skroutz Plus subscription

• Maintain a user-centric approach and a desire to amaze
• Own it
• Be results driven
• See cars, not horses
• Set big goals, take small steps and act now
• Embrace humility, honesty and helpfulness and assume good intentions
• Have fun

Disclaimer:

Skroutz collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Furthermore, please be informed that we may utilize Artificial Intelligence (AI) systems and automated tools to assist in the initial screening and ranking of applications. Despite the use of such technology, all final hiring decisions involve human oversight. You have the right to request an explanation regarding the role of AI in your evaluation or to request a manual review of your application by our team. Please read our Recruitment Privacy Policy here.