Field Technician II

USA·Phoenixmid

OtherField Technician

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Quick Summary

Overview

Description Field Services Technician II Location: Phoenix, AZ About the Role The Field Services Technician II performs onsite technical work at client locations, including hardware installations,

Technical Tools

OtherField Technician

Description

About the Role

~1 min read

1+ years of experience in:
- IT field services
- Desktop support
- Hands-on technical roles involving hardware deployment and onsite troubleshooting
Working knowledge of:
- Hardware installation
- Workstation configuration
- Basic networking (cabling, switches, access points)
- Peripheral setup
Strong organizational skills with the ability to manage multiple site visits
Professional demeanor and ability to represent the company at client locations
Valid driver’s license and reliable transportation

Nice to Have

~1 min read

Experience in a managed services (MSP) environment
CompTIA A+, Network+, or equivalent certifications
Experience with:
- Rack-and-stack installations
- Structured cabling
- Network infrastructure deployment
Familiarity with PSA and documentation platforms

Willingness to obtain and maintain required certifications based on client environments
Familiarity with compliance frameworks such as:
- CJIS Security Awareness Certification
- CMMC (Cybersecurity Maturity Model Certification)

Lead with Ownership: Own each site visit from preparation through documentation
Aligned Partnership: Collaborate effectively with teammates and cross-functional partners
You Win, We Win: Contribute to team performance
Elevated Standards: Maintain high documentation quality and technical rigor
Relentless Curiosity: Continuously build technical knowledge and reduce dependency on escalation

This role is ideal for a hands-on technician who thrives in field environments, values preparation and execution, and is committed to delivering high-quality onsite support.

What We Offer

~1 min read

LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we’ve helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It’s a personalized approach that delivers long-term value and measurable outcomes. We’ve always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we’ve built a strong, connected culture where people support each other, stay accountable, and thrive together.

✓9 paid holidays; 6 mandated holidays, 3 floating holidays

✓401K Retirement with matching contributions

✓Excellent medical, vision, and dental insurance

✓Life insurance and disability insurance

✓Unlimited weeks PTO

✓Eligible for PTO, 401k, benefits, you are a full-time employee

Entrepreneurial Culture
Fast-paced Flow, with a Variety of Projects
Collaborative Work Environment
Training & Certifications
Career Growth Opportunities

The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.

Please be advised we, LayerCake, participate in E-Verify.