Sales Associate

Sales Associate

• Welcome and educate clients on services, memberships, and products.
• Support consultative selling and booking to drive conversion.
• Ensure client check-in/out accuracy and satisfaction follow-through.

• Maintain cleanliness, restock products, and support daily setup/close.
• Assist with cash wrap procedures under supervision.
• Follow all operational and compliance policies precisely.

• Collaborate with peers and leaders to meet clinic goals.
• Participate actively in team meetings and training sessions.
• Seek feedback and demonstrate continuous learning.

• Assist in promotional events or in-clinic activations.
• Support inventory counts and merchandising resets as needed.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

• Beginner knowledge of retail operations, POS systems, and cash handling.
• Passion for skincare and client education.

• Communication and problem-solving abilities.
• Reliable, proactive, and accountable in daily execution.

• Basic POS knowledge and comfort in fast-paced environments.
• Minimum 1 year retail or hospitality experience preferred.

You must be at least 18 years of age to apply

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

The Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.