Junior Credit Control Assistant

Byron BayCasualentry
OtherAssistant
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Quick Summary

Overview

Smart Energy is one of Australia’s fastest-growing home electrification companies, helping Australian homeowners make the switch to cleaner, smarter energy solutions.

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OtherAssistant
Smart Energy is one of Australia’s fastest-growing home electrification companies, helping Australian homeowners make the switch to cleaner, smarter energy solutions. We’re passionate about quality service, strong systems, and great people - and we’re looking for a Junior Credit Control Assistant to join our dynamic Finance team.
 
About the Role 🌱
Reporting to the Senior Credit Controller, this role supports the day-to-day management of the company’s accounts receivable (AR) and rebate recovery activities.
 
You’ll assist with customer account follow-ups, payment tracking, system updates, and rebate-related administration, working closely with the Credit, Finance, Sales, and Operations teams. This is an ideal opportunity for someone early in their finance or accounts receivable career who is keen to learn credit control processes, build confidence communicating with customers, and grow within a fast-paced, supportive environment.
 
Please note: This role is on-site Monday–Friday at our vibrant Byron Bay HQ (industrial estate) and will commence as a casual position with full-time hours.
Please only apply if you reside in the Northern Rivers.
Credit & Collections
  • Support the management of customer accounts and outstanding balances
  • Make outbound collection calls and send follow-up emails
  • Assist with payment arrangements and maintain clear account notes
  • Monitor aged receivables and flag overdue or higher-risk accounts
  • Escalate issues in line with established credit policie
  • Accounts & Reporting
  • Review ageing reports and assist in identifying payment trends
  • Help with basic receivables reporting
  • Investigate customer queries, disputes, or payment delays
  • Maintain accurate account records and assist with cash application
  • Rebates & Adjustments
  • Track rebate-related receivables and outstanding adjustments
  • Support reconciliation of rebate claims
  • Follow up aged rebate items and escalate delays when required
  • Process & Team Support
  • Help improve credit and rebate processes as the business scales
  • Assist with documenting procedures and keeping systems up to date
  • Work cross-functionally to resolve account queries efficiently
  • Compliance & Accuracy
  • Accurately record all calls, notes, and communications
  • Follow internal policies and Australian Consumer Law guidelines
  • Support consistent, compliant credit practices
  • Experience & Background
  • Ideal for graduates or candidates starting their finance career
  • Comfortable using Google Sheets (training provided)
  • Exposure to Xero, Salesforce, or similar systems is a bonus
  • Strong attention to detail and organisational skills
  • Confident, friendly communicator who’s comfortable speaking with customers
  • Curious, coachable, and eager to learn
  •  
  • Reliable follow-up and strong record-keeping
  • Ability to manage routine tasks in a fast-paced environment
  • Proactive attitude with confidence to ask questions and escalate issues
  • Team-first mindset with strong accountability
  • Location & Eligibility

    Where is the job
    Byron Bay
    On-site at the office
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    February 17, 2026
    First seen
    April 14, 2026
    Last seen
    May 3, 2026

    Posting Health

    Days active
    19
    Repost count
    0
    Trust Level
    31%
    Scored at
    May 3, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Smartenergy
    Employees
    350
    Founded
    2011
    View company profile
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    SmartenergyJunior Credit Control Assistant