Provide exceptional customer service, fostering positive resident relationships, and supporting the community's occupancy and retention goals. The ideal candidate is a motivated, customer-focused professional with proven sales experience and a track record of meeting or exceeding performance goals and sales targets. Strong communication, social media marketing, advertising, organizational, problem-solving, and relationship-building skills are essential for success in this role. Must be available to work weekends.

WHAT WE ARE LOOKING FOR:
Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

Encourage and build positive relationships with all team members, customers, and vendors
Manage the leasing process from first point of contact to move-in
Execute follow-up plan for future residents who do not rent on first visit
Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
Complete all leasing paperwork and processes per internal quality control processes
Inspect apartments and the community to ensure product quality
Conduct new resident move-in orientations
Conduct outreach marketing
Contribute to community/company engagement efforts
Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

Sales aptitude with attention to detail
Flexibility in a fast-paced environment
Excellent written and verbal communication skills
Strong organizational capabilities
Competence with Microsoft Word and Excel
Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
Ability to demonstrate behaviors which cultivate a positive professional culture

High school diploma or GED
Experience in leasing, sales, customer service, retail, or hospitality
Experience with Yardi products a plus

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