Operations Excellence Manager

At Snapp, we’re redefining how cities move. Our ride-hailing and mobility platform connects millions of riders and drivers every day, delivering safe, reliable, and efficient transport solutions. Powered by real-time data and robust infrastructure, we make urban travel faster, simpler, and more sustainable.

We operate with the mindset of a global tech leader and the agility of a startup, building services that scale across markets while staying responsive to local needs.

The mission of the Operation Excellence Manager is to drive continuous improvement and innovation across Snapp’s operations by identifying inefficiencies, designing and implementing impactful process improvements, and ensuring that operations teams are empowered with the right tools and methodologies to deliver maximum efficiency, quality, and customer satisfaction.
This role acts as a bridge between business needs and process solutions, ensuring measurable improvements in performance, scalability, and cost-effectiveness.

To achieve A-level performance, the Operation Excellence Manager must deliver the following outcomes:

·       Field of Study: Industrial Eng., MBA, Math, Statistics, Computer Science, Economics and related

·       This position is based on-site at our headquarter.

Help us shape the future of ride-hailing and urban mobility. Submit your CV and let’s build smarter cities together.