Software Engineer (Golang) | Customer Retention

At Snapp, we’re redefining how cities move. Our ride-hailing and mobility platform connects millions of riders and drivers every day, delivering safe, reliable, and efficient transport solutions. Powered by real-time data and robust infrastructure, we make urban travel faster, simpler, and more sustainable.

We operate with the mindset of a global tech leader and the agility of a startup, building services that scale across markets while staying responsive to local needs.

Snapp’s Customer Retention team is growing and focused on strengthening user loyalty through scalable, data-driven features. As a Software Engineer (Golang), you’ll design and maintain cloud-native services, monitor and optimize system performance, and build retention-focused capabilities that enhance user satisfaction. You’ll work closely with cross-functional teams to deliver reliable, high-impact solutions for millions of users.

• Implement clean, maintainable, and scalable code.

• Help maintain effective coding practices, including unit and integration tests, code reviews, and pair programming.

• Work with advanced infrastructure technologies to ensure optimal performance and reliability.

• Take ownership of assigned tasks and deliverables.

• Prioritize tasks effectively and manage time efficiently.

• Collaborate actively during design and architectural discussions.

• Communicate effectively with a positive and confident attitude, fostering collaboration and teamwork.

• Test the code thoroughly before handing it over.

• Actively participate in meetings and maintain communication with other team member.

• At least 3 years of software engineering industry.

• Strong knowledge of Golang.

• In-depth understanding of non-relational databases like MongoDB including best practices for database design.

• Hands-on experience with relational databases: MariaDB/MySQL, PostgreSQL, SQL Server, or Oracle.

• Experience with tools like Redis, RabbitMQ, and NATS.

• Experience handling high traffic loads and processing large volumes of data.

• Solid understanding of good design principles.

• Familiarity with containers, Docker, and Kubernetes (K8s).

• Strong communication skills with a positive attitude.

Help us shape the future of ride-hailing and urban mobility. Submit your CV and let’s build smarter cities together.