Software Engineer -Support

• Deliver prompt and effective support for proprietary software used by Exotic and Volatility trading desks, managing user requests and production incidents while maintaining clear, regular communication with end users.

• Engage directly with end users to gather and analyze business requirements, translating them into comprehensive and actionable user stories.

• Collaborate closely with IT development and infrastructure teams to maintain and enhance production environment stability.

• Proactively monitor application performance and workflow health; design and implement monitoring tools tailored to production needs.

• Conduct thorough investigations and troubleshooting to resolve issues independently or as part of a team.

• Develop sustainable software solutions with a strong focus on code quality, maintainability, and reusability.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

• 2 to 5 years of relevant professional experience.

• Strong knowledge of UNIX and SQL is required. Experience with Grafana, Kibana, Autosys, XL Deploy, VBA, Java, and C# is a plus.

• Proven experience in incident troubleshooting and solution development.

• Solid understanding of financial markets, including sensitivities and regulatory obligations.

• Ability to learn quickly, work effectively under pressure, and collaborate closely with trading desks and peers.

• Excellent communication and interpersonal skills.

• Fluency in English is mandatory.

• Analytical thinker with strong problem-solving capabilities

• Proactive and solution-oriented mindset

• Excellent written and verbal communication skills

• Independent self-starter with the ability to take initiative and resolve issues effectively

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! 

Still hesitating? 
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. 

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.