1mo ago

Assistant Head Housekeeper - Soho House Istanbul

Türkiye·Istanbulmid

OtherHousekeeper

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Quick Summary

Overview

We are looking for an "Assistant Head Housekeeper" to join our team. Responsibilities; Assist the Head Housekeeper in managing the daily operations of the Housekeeping department.

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OtherHousekeeper

We are looking for an "Assistant Head Housekeeper" to join our team.

Responsibilities

~1 min read

→Assist the Head Housekeeper in managing the daily operations of the Housekeeping department.
→Supervise and support the Housekeeping team to ensure high standards of cleanliness, presentation and guest satisfaction.
→Coordinate daily room assignments, cleaning schedules and operational priorities.
→Conduct regular inspections of guest rooms, public areas and back-of-house areas to ensure company standards are maintained.
→Ensure room status information is communicated accurately and efficiently to the Front Office team.
→Monitor housekeeping supplies, guest amenities, cleaning materials and uniforms, and support stock control and ordering processes.
→Coordinate with the Engineering team regarding maintenance issues and follow up on required repairs.
→Support the preparation of staff schedules and ensure appropriate staffing levels according to operational needs.
→Ensure compliance with Housekeeping policies, Standard Operating Procedures (SOPs), hygiene and health and safety standards.
→Assist with the training, development and performance follow-up of Housekeeping team members.
→Handle guest requests and feedback professionally and support the resolution of Housekeeping-related issues.
→Support the Head Housekeeper in controlling departmental expenses and maintaining efficient use of resources.
→Take responsibility for Housekeeping operations in the absence of the Head Housekeeper when required.

Requirements

~1 min read

Minimum 2 years of experience in the same or a similar Assistant Head Housekeeper position is required.
Good command of written and spoken English is required.
Strong leadership and team coordination skills.
Excellent organisational and time-management skills.
Strong attention to detail and commitment to high cleanliness and service standards.
Good communication and interpersonal skills.
Ability to prioritise tasks and work effectively in a fast-paced hospitality environment.
Knowledge of housekeeping operations, cleaning standards and inventory control.
Guest-oriented, proactive and solution-focused.
Ability to work collaboratively with other departments.
Good knowledge of MS Office applications.