KYC & EDD Analyst

Enhanced Due Diligence (EDD) Investigations Conduct thorough reviews of high-risk customers, including Politically Exposed Persons (PEPs), sanctioned individuals, foreign players, and customers with adverse media hits. Request, collect, and analyze Source of Funds (SOF) and Source of Wealth (SOW) documentation to establish legitimacy of customer transactions. Perform sanctions screening, PEP checks, and adverse media reviews using internal tools and third-party databases. KYC & Onboarding Reviews Support the customer onboarding process by performing risk-based KYC/CDD checks. Ensure all government-issued IDs, proof of address, and supporting documents are valid, authentic, and compliant with AMLA and AMLC requirements. Flag inconsistencies or mismatches in customer information and escalate for further review. Ongoing Monitoring & Risk Reviews Monitor transactions and player behavior to identify unusual or suspicious patterns (large deposits/withdrawals, irregular betting activity, etc.). Conduct periodic reviews of high-risk accounts in line with internal policies and regulatory timelines. Escalate cases to the Compliance Officer / AML Compliance Officer (AMLO) for STR (Suspicious Transaction Report) or CTR (Covered Transaction Report) filing. Regulatory Compliance & Reporting Ensure compliance with Philippine AMLA (RA 9160), AMLC reporting obligations, and PAGCOR licensing rules. Maintain accurate and up-to-date documentation of all KYC/EDD cases for audit and regulatory inspection purposes. Assist in preparing reports, metrics, and summaries for AMLC, PAGCOR, and internal compliance committees. Payment Compliance Tasks Verify that deposit and withdrawal accounts match the registered player to prevent third-party usage. Work with Finance/Payments team to validate large or unusual transactions before processing. Support investigations of payment disputes, e-wallet recalls (GCash, Maya), or bank-related holds. Ensure all payment activities align with AML/CFT controls and reporting obligations. Collaboration & Support Work closely with Fraud & Risk, Payments, and Customer Support teams to resolve escalated cases and customer issues. Provide support during internal/external audits and compliance inspections. Contribute to the continuous improvement of KYC/EDD procedures, policies, and systems. Training & Knowledge Sharing Keep updated with AMLC advisories, FATF guidelines, and BSP circulars affecting AML/KYC obligations. Participate in compliance training sessions and share knowledge with junior analysts and team members. Requirements 2-3 years of experience in KYC, AML, EDD, or Compliance, preferably in Online Gaming, Payments, FinTech, or Banking. Direct exposure to Enhanced Due Diligence (EDD) investigations, including handling PEPs, sanctions match, adverse media reviews, and complex customer structures. Experience in collecting and assessing Source of Funds (SOF) and Source of Wealth (SOW) documentation for high-risk clients. Familiarity with PH AMLA (RA 9160), AMLC reporting obligations (STR/CTR), and PAGCOR licensing requirements. Hands-on experience using screening tools, case management system, and database for KYC/EDD investigations. Advantageous: Previous involvement in regulatory audits, AMLC engagements, or working with financial institutions on compliance matters.