Operations/Back Office Admin Assitant - 18479

Key Responsibilities:

• Take over admin workflows, and form submissions
• Synthesizing and problem-solving to fill in gaps in the company's CRM, by going through files and documents to compile missing information.
• Adapt to evolving tasks as the company automates certain processes
• Contribute ideas to improve processes or automate repetitive work
• Remove low-level admin burden from senior team members
• Stabilize operations while the company continues to scale and hires senior UK-based talent separately
• Ad-hoc duties

Qualifications:

• 2-3 years experience in a relevant administrative / operation role
• Familiarity with Google Workspace tools like Google Chat
• Proficient in HubSpot (familiar with workflows or reporting a plus)
• Experience with the Google Suite
• Able to synthesize information, problem-solve, and fill in gaps in data / documentation
• Demonstrate total reliability by meeting every deadline and taking full ownership of your work.
• Willingness to learn, adapt to change, and take initiative to improve processes
• Maintain sharp attention to detail to ensure all tasks are accurate and error-free.
• Communicate with clarity and professionalism, making complex information easy for others to understand.
• Solve problems independently by using your "figure-it-out" factor to find solutions without constant direction.
• Exhibit a growth mindset by mastering core tasks quickly and taking on more advanced responsibilities over time.

Preferred

• Familiarity with home services, construction, or similar technical industries
• Experience using tools like Loom to document processes and share information