Community & Social Media Intern

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

We're looking for a curious, creative, and community-minded intern who's passionate about multiplayer games and the communities that form around them. This internship is designed for someone who lives online—whether that's creating content on TikTok, spending time in Discord communities, watching Twitch, or following the latest multiplayer games.

You'll work alongside our Community team to help engage players, support social and creator initiatives, and learn how community management operates inside an AAA game studio. No two days are the same—you'll contribute to player conversations, content creation, feedback analysis, creator programs, and live playtests while gaining firsthand experience helping launch a brand-new live service game.

This role offers broad exposure across Community, Marketing, Production, Player Experience, and Live Operations, making it an excellent opportunity for someone eager to build a career in the games industry.

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  Community Engagement

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    Engage daily with players across Discord and other community platforms.

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    Help answer questions, encourage conversations, and foster a welcoming, inclusive environment.

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    Identify recurring questions, trends, and emerging discussions.

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  Social & Content:

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    Support the creation of short-form social content for platforms like TikTok, YouTube Shorts, Instagram, and X.

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    Collaborate with the Community Content Manager to plan, prepare, and publish community communications.

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    Assist with basic video editing, image creation, and social asset production.

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  Player Insights:

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    Monitor player conversations and sentiment across social platforms and Discord.

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    Capture community feedback and summarize actionable insights for development teams.

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    Help identify emerging community trends and opportunities.
     

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  Team & Partner Coordination:

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    Partner with Community, Marketing, and Player Experience teams.

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    Learn the tools and workflows that support a modern live game.

• Dedicated mentorship: You'll work closely with the Community Lead, Community Content Manager, and broader Player Experience team, receiving regular coaching, feedback, and guidance throughout your internship.

• Cross-functional exposure: Collaborate with teams across Production, Marketing, Creative, Design, Player Experience, and Live Operations to see how an AAA game comes together before launch.

• Meaningful ownership: You'll contribute to real community initiatives, social content, playtests, and player engagement—not just observe from the sidelines.

• Room to grow: You'll be encouraged to bring new ideas, experiment with creative content, and take ownership of projects while receiving support along the way.

• Professional development: Gain hands-on experience with industry-standard community, social media, and collaboration tools while learning best practices for community management in the games industry.

• Currently pursuing (or recently completed) a degree in Marketing, Communications, Digital Media, Creative Media, or a related field.

• Passionate about multiplayer games and the communities that surround them.

• Active in online communities such as Discord, Reddit, Twitch, or similar platforms—you understand how players communicate online.

• Familiar with social platforms including TikTok, YouTube Shorts, Instagram, Twitch, and X.

• A creative storyteller who enjoys creating engaging social content.

• Strong written communication skills and an eye for detail.

• Curious, proactive, and comfortable wearing multiple hats in a fast-paced environment.

• Excited to learn community management and how player feedback helps shape game development.

• Based in Montreal and able to work in our studio environment.

• Streaming or content creation experience.

• Fluent in both English and French.

• Discord

• TikTok, YouTube Shorts, Instagram, X, Reddit, Steam

• Photoshop, Premiere Pro, CapCut, Canva (or similar creative tools)

• Jira

• Google Workspace

• Community analytics and social listening tools

• Hands-on experience helping launch a AAA multiplayer live service game.

• Mentorship from experienced Community, Creator, Marketing, and Player Experience professionals.

• Exposure to cross-functional collaboration with Production, Design, Marketing, Creative, and Live Operations teams.

• Experience creating social campaigns, community content, and player engagement initiatives.

• Practical experience analyzing player sentiment and turning community feedback into actionable insights.

• A portfolio of published social content, creator campaigns, playtest initiatives, and community programs.

• A deep understanding of how successful gaming communities are built before and after launch.

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.