Sophos
Sophos1mo ago

Manager, Sales Development Representatives

United StatesUnited States·DallasPermanentmid
OtherSales Development
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Quick Summary

Overview

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025,

Technical Tools
OtherSales Development
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary
 
This position is responsible for managing a Sales Development Representative (SDR) team and contributing to shaping a high-performing, efficient lead-qualification and pipeline-creation function.
 
The role centers on developing and supporting a diverse team of phone-based SDRs who drive both outbound new-logo development and inbound opportunity qualification. In addition to overseeing early-stage pipeline activities, the Sales Development Manager collaborates with Marketing and Sales leadership to design and implement processes that accelerate go-to-market execution, including strategic call-downs, targeted campaigns, and new-logo hyper-growth initiatives.
 
This position will oversees SDR operations and team management across the America and LATAM regions and is based in Dallas, Texas. This role is hybrid and requires an in-office presence three days per week.
  • Partner with Regional Marketing and Sales leadership to drive Americas pipeline strategy, including new-logo development and cross/upsell initiatives.
  • Lead, coach, and develop a geographically dispersed SDR team, ensuring consistent performance and high-quality pipeline generation.
  • Oversee inbound lead qualification and outbound prospecting to deliver sales-ready opportunities that meet monthly and quarterly targets.
  • Build strong relationships with Sales, Channel, and Marketing teams to ensure alignment, smooth handoffs, and effective GTM execution.
  • Collaborate with Marketing Managers to execute targeted call-downs and direct-to-market campaigns that accelerate pipeline creation.
  • Work with Sales/Marketing Operations and IT to enhance SDR tools, workflows, and systems (e.g., SFDC) for greater efficiency.
  • Recruit, onboard, and mentor new SDR team members; manage performance through regular coaching, feedback, and formal reviews.
  • Provide clear, data-driven reporting on team productivity, pipeline contribution, and attainment to regional leadership.
  • Support global SDR initiatives by contributing insights, refining processes, and aligning regional execution to global standards.
  • Drive continuous improvement through proactive feedback, performance optimization, and recognition of top contributors.
  • 3+ years relevant experience, with at least some in a Sales Development Role
  • Inside sales experience
  • Experience leading teams across multiple countries, languages and time zones an asset
  • Experienced in a high-volume outbound, phone based lead generation/sales
  • Demonstrated ability to work with Sales Leadership to ensure mutually beneficial outcomes
  • Experience with technical products in the hi-tech industry. Cyber security experience an asset
  • Process oriented in lead management
  • Working in a channel based company, understanding of the IT channel
  • Location & Eligibility

    Where is the job
    Dallas, United States
    Hybrid — some on-site time required
    Who can apply
    Open to applicants worldwide
    Listed under
    United States

    Listing Details

    Posted
    March 11, 2026
    First seen
    April 9, 2026
    Last seen
    April 28, 2026

    Posting Health

    Days active
    19
    Repost count
    0
    Trust Level
    25%
    Scored at
    April 28, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Sophos
    Sophos
    lever
    Employees
    3k+
    Founded
    2019
    View company profile
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    SophosManager, Sales Development Representatives