Billing & Accounts Receivable (AR) Specialist

The Billing and Accounts Receivable Specialist will support day-to-day accounts receivable and billing operations, including invoice processing, account reconciliation, resolving billing discrepancies, and assisting with credit and collections activities. The role will also collaborate with internal teams and customers, maintain accurate financial records, support reporting and cash forecasting, and contribute to process improvement initiatives.

• Work-from-home
• Monday to Friday, 8 am – 5 PM Manila Time
• Observes PH Holidays

• Experience with accounting platforms (e.g., SAP, Oracle, or similar) and advanced Excel skills (pivot tables, VLOOKUP, formulas) to analyze data and generate reports.
• Solid understanding of AR processes, invoicing, payment applications, and credit memos, along with experience handling special billing requirements.
• Strong ability to identify billing discrepancies, troubleshoot issues, and find solutions in a timely manner to keep processes running smoothly.
• Ability to ensure accuracy in invoice processing, account reconciliations, and quality checks, minimizing errors and discrepancies.
• Ability to collaborate cross-functionally with Sales, Project Management, and Finance teams, as well as communicate effectively with customers to resolve billing issues and disputes.
• Capable of managing multiple tasks simultaneously, adhering to deadlines, and prioritizing work efficiently in a fast-paced environment.
• Professional approach to handling customer inquiries and disputes, ensuring a positive relationship while resolving issues quickly and professionally.
• Willingness to take on ad-hoc projects and shift priorities as needed, with the ability to contribute to process improvements and the overall efficiency of the billing department.