Sales Operations Associate (Los Angeles, CA)

Los AngelesFull Timemid

SalesOtherSales OperationsSales Operations Associate

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Requirements Summary

Partner with the Director of Ops to document business needs. You will translate vague stakeholder requests into crisp technical user stories and functional requirements.

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SalesOtherSales OperationsSales Operations Associate

About Spin.AI

Spin.AI is a SaaS Security company based in Palo Alto, CA and Los Angeles, CA, protecting enterprises against SaaS ransomware, Shadow IT, non-compliance, data loss and data leak disasters in the cloud.

SpinOne is an all-in-one SaaS data protection platform for mission-critical SaaS Apps, such as Google Workspace, Microsoft Office 365, Salesforce, and Slack. SpinOne is the ultimate SaaS data protection platform that delivers the most innovative last line of cyber defense, SaaS data management, and protection for more than 1,500 organizations worldwide. For more information, please visit: https://spin.ai/

As our Sales Operations Associate, you will serve as the technical and functional engine of our Sales team. Reporting to the Director of Operations. You aren't just a builder; you are a problem-solver who gathers requirements, architects solutions in Salesforce, and ensures every integration—from marketing automation to Stripe billing tools—runs seamlessly.

Business Analysis & Requirements Gathering: Partner with the Director of Ops to document business needs. You will translate vague stakeholder requests into crisp technical user stories and functional requirements.

Full-Cycle Execution & SFDC Development: Take ownership of the "build" from ideation to deployment. You will analyze requests and build/optimize solutions using Salesforce Flows, ensuring they align with our long-term architectural health.

End-to-End Lifecycle Management: Maintain a deep understanding of the Lead-to-Closed-Won flow. You will ensure that the handoffs between Marketing, Sales, and Finance are automated and that no lead or deal "leaks" out of the funnel.

Revenue Operations Mastery: Apply knowledge of SaaS revenue models (ARR, MRR, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting.

Quality Assurance (Testing): Develop comprehensive test plans and lead User Acceptance Testing (UAT). You are the final gatekeeper ensuring new features don't disrupt existing integrations or sales workflows.

Integration Management: Maintain the "plumbing" between Salesforce and our tech stack, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting).

Sales Partnership & Deal Support: Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures to ensure technical accuracy before a contract is sent.

Experience: 2+ years of relevant experience in Sales Operations, Salesforce administration, or a similar role.

Certification: Salesforce Certified Administrator is huge plus

Advanced Logic: Expert-level knowledge of Salesforce Flows and validation rules.

Integration Literacy: Understanding of API connections, Managed Packages, and how data flows between disparate systems.

Methodology: Familiarity with data analysis and the ability to map out complex business processes visually (e.g., Lucidchart or Miro).

Base Salary: $85,000 – $115,000/yr

Performance based annual bonus

Unlimited PTO

Hybrid Office Model

Paid Holidays

Premium Health Benefits Covered by Spin.AI

401k