Business Administrator - Clinics

Our Spire clinics Team are  currently looking for an experienced Business Administrator to join our Finance team. The post is full time  and the hours will be worked between 9am and 5pm across Monday to Friday. Please apply only if you can commit to the above. The role will cover working for both Clinics Harrogate and Abergele but you will be based within the Abergele Clinic. 

Spire Abergele Clinic is one of North Wales' leading private clinics and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

The role of the Clinics Business Administrator will be to support with the financial administrative processes within the Clinics. The role will support the Finance Manager and the teams at the Clinics

• →Ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required
• →To resolve patient queries in regards to their invoices via both emails and phone calls.
• →To support with payment collection prior to procedures.
• →To perform regular banking reconciliations, posting entries to the accounting systems according to work instructions.
• →To co-ordinate the request for payment of standard invoices, consultant fees and patient refunds. ·
• →To review and take appropriate action for overdue debt and liaise with the Business Office Manager for arrangements for collection.

• Excellent interpersonal and communication skills
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• Highly numerate
• High degree of accuracy and a methodical approach to workload 
• IT literate and a competent user of the MS Office suite of products with an advanced working knowledge of Excel, including formulas and V look ups