Senior Manager, Global Payroll

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Spring Health is actively seeking a Senior Manager, Global Payroll to join our People Team. Reporting to the VP, Total Rewards & People Operations and partnering closely with our Finance and People Ops teams, the Senior Manager will lead our payroll function, oversee a critical acquisition integration, and design our global payroll roadmap. This is a full-time, hybrid position based in New York City with an in-office expectation of 1-2 days per week. Occasional travel for team or company events may be required. 

• →Lead the payroll workstream for our current acquisition, harmonizing two distinct payroll systems, policies, and schedules into a single engine by October 1, 2026.
• →Leverage AI and automation tools to innovate payroll administration, identifying opportunities to eliminate manual tasks and increase the speed and scalability of our operations.
• →Design and implement a roadmap for global payroll practices to ensure compliance and consistency as we expand into new international markets.
• →Audit existing workflows to identify friction points and reinvent processes to ensure 100% accuracy and timeliness.
• →Oversee the successful execution of multiple payroll runs, including bi-weekly and semi-monthly cycles, for all employees across all entities.
• →Act as the primary liaison between the People and Finance departments to ensure data integrity and budget alignment.
• →Ensure all payroll activities adhere to local, state, federal, and international regulations while leading year-end reporting and audits.
• →Manage and mentor one to two direct reports by setting clear KPIs and providing consistent feedback to support their development.
• →Provide data-driven insights and payroll perspectives to the leadership team to influence company-wide decisions.
• →Collaborate on the implementation and optimization of payroll and HRIS software to improve system interoperability and reporting.
• →Act as the lead investigator and resolver for historical payroll tax account discrepancies; proactively manage and resolve outstanding notices from state and local agencies (e.g., Ohio, etc.) to ensure all accounts are in good standing and future penalties are eliminated.
• →Stay current on changing labor laws and tax regulations to proactively adjust internal policies and procedures.

• Maintain a payroll error rate of less than 1% across all entities.
• Achieve 100% on-time payroll delivery for all employees.
• Successful consolidation of acquired payroll systems and policies by the October 1, 2026 deadline.
• Complete all internal and external payroll audits on time with no significant findings.
• Contribute to a Total Rewards & People Operations team engagement score of 70+ as part of our shared team goals.

• 6+ years of experience in payroll management.
• 2+ years of experience in a leadership or strategic role.
• Proven experience managing direct reports and driving performance through coaching.
• Deep expertise in payroll tax, compliance, and multi-state and international regulations.
• Experience with payroll software migrations and integrations.
• Previous experience navigating the nuances of transitioning employee data and benefits during an acquisition or merger.
• Familiarity with international labor laws and the complexities of paying a global workforce.
• Strong communication skills with the ability to explain complex payroll and tax concepts to diverse stakeholders.
• A systems-thinking mindset with a focus on building scalable, error-proof processes.
• Ability to balance the priorities of both HR (employee experience) and Finance (reporting and accruals).
• Experience with ADP, Paylocity, and/or Workday is preferred.
• Certified Payroll Professional (CPP) designation is preferred.

The target base salary range for this position is $147,140 - $186,210, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.