Senior Product Manager, Member Growth

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are looking for a Senior Product Manager to lead our acquisition and activation strategy, with a particular focus on care continuity for higher-acuity members. Reporting to the Senior Director of Product, Member Growth, you will operate at the intersection of growth strategy, clinical care models, and product execution, shaping how Spring Health scales program impact through data-driven iteration, experimentation, and system-level thinking.

Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. 

• →Contribute to our mission to eliminate every barrier to mental healthcare for our members.
• →Define and own growth KPIs for acquisition and activation, ensuring metrics reflect both business outcomes and clinical intent.
• →Identify, prioritize, and test growth levers across the member journey, with a focus on acquisition and activation for higher-acuity members.
• →Build and maintain a continuous experimentation roadmap, partnering with data, design, engineering, data science, marketing, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact.
• →Organize cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement.
• →Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization.
• →Conduct market analysis to identify and apply new techniques to reach and engage members across a wide range of populations.
• →Autonomously leverage data to inform product decisions, measure effectiveness, and iterate.
• →Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders.
• →Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive.

• Meet or exceed targets for utilization and revenue for Specialty Care. 
• A clear, data-informed growth roadmap that aligns clinical priorities with measurable engagement and retention improvements.
• Foster a team culture of high-velocity experimentation and continuous improvement.
• Cross-functional teams are aligned on what growth means and how it’s measured.
• Your work meaningfully contributes to both member outcomes and business impact without compromising care quality.

• 5+ years of consumer-facing product management experience, with a track record of driving user growth. 
• Strong analytical skills and experience with data-driven decision making.
• Expert-level experimentation skills, including hypothesis generation, A/B testing, results analysis, and iterative development.
• Experience working with cross-channel customer marketing platforms and A/B testing tools.
• Exceptional communication, organizational, and collaboration skills.
• Passion for mental health and a commitment to improving access to care.
• Ability to thrive in a fast-paced environment. 

• Healthcare / health tech or benefits tech experience
• Hypergrowth start-up experience
• Fluency with Looker, Mixpanel, Iterable, and/or Eppo

The target base salary range for this position is $150,000 - $202,400, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.