Sprinto
Sprinto4mo ago

Program Manager, Customer Experience

(india)RemoteRemotemid
Customer SupportCustomer Experience ManagerCustomer SuccessProject & Program ManagementCustomer Experience
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Quick Summary

Overview

Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform.

Technical Tools
asanaexcelhubspotjirasalesforcesqlb2bcustomer-successproject-managementsaasstakeholder-management

Sprinto is an Autonomous Trust Platform that centralizes trust requirements across security frameworks, vendors, and customers.

Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 4,000 organizations across 75 countries, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto supports 200+ global security standards natively, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Sprinto's extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks.

Nice to Have

~1 min read
  • Experience in Customer Experience, Customer Success, RevOps, or post-sales functions of a high-growth SaaS company.

  • Exposure to CRM / CX / support / project systems such as HubSpot or Salesforce, Gainsight / Totango / Planhat, Jira / Asana, Zendesk / Freshdesk, and BI tools.

  • Background in security, compliance, IT operations, or another domain with structured workflows and heavy cross-functional coordination.

  • Formal program or project management training/certifications are good to have, but not required.

    • Work wherever you are: We are 100% remote, so you get to choose if you want to work from home, a cafe, the hills, or the beach.
    • Co-working, on the house: If co-working is your jam, we offer a generous annual allowance.
    • We care about your learning: We are invested in seeing you grow and commit USD 1,000 annually to help you level up your skills.
    • We count your spark, not your leaves: Unlimited leave so you can reset when you need to.
    • Your Safety Net, Woven In: Health insurance with coverage up to INR 10 lakh for you and your family, accident protection of an additional INR 10 lakh, and life insurance worth 3x your annual salary.
    • Workspace setup of your dreams: We chip in INR 35,000 to help you build a setup that works for you.

    At Sprinto, talent, curiosity, and ownership matter more than where you come from. We hire people for the problems they can solve, the impact they create, and the way they help others succeed—not their background, identity, or personal circumstances. We believe the best teams are built when people with different perspectives come together around a shared ambition to build something meaningful.

    We're proud to be an equal opportunity employer and are committed to creating a fair, inclusive, and accessible hiring process for everyone.

    Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    April 18, 2026
    First seen
    April 18, 2026
    Last seen
    August 17, 2026

    Posting Health

    Days active
    121
    Repost count
    0
    Trust Level
    32%
    Scored at
    August 17, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Sprinto
    Sprinto
    lever

    Ambitious cloud companies all over the world trust Sprinto to power their security compliance programs and sprint through security audits without breaking their stride.

    Employees
    350
    Founded
    2020
    View company profile
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    SprintoProgram Manager, Customer Experience