Bar Lead - Orlando, FL

We are searching for a committed, energetic Bar Lead who would enjoy working in an exciting, fast-paced environment. The Bar Lead will directly work with the bar staff to ensure that patrons are receiving excellent drinks, food, and the CI customer experience. You will also manage and oversee bartender pouring levels and proper mixing/serving of drinks, customer service, and speed of service. Listen to customer and employee feedback to help execute promotional events and service levels. Understand and communicate business objectives to the bar staff, to help increase profits and maximize customer experience satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.

• Accurately ordering, receiving and counting inventory from vendors.
• Creating a culture of accountability for staff including but not limited to all quality, safety, and customer service procedures
• Maintaining all necessary safe serve certifications and ensuring staff comply with all local and state regulations.
• Adhere to the company’ cleanliness and organizational standards
• Coaching and training team members to ensure company performance and customer service standards are met.
• Creating a fun and safe atmosphere for patrons and staff.
• Performing daily cash handling duties
• Bartending as needed
• All other duties as assigned

• High school diploma or GED
• 1 year of bar/restaurant supervisor experience in a high-volume bar setting
• Strong interpersonal communication skills
• Thrives in a fast-paced environment
• Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.
• Willingness to work during peak hours including nights, weekends and holidays