senior digital product manager

Now Brewing – senior digital product manager! #ToBeAPartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a senior digital product manager, you will play a critical role in launching and scaling Starbucks next-generation proprietary POS (point of sale) system across our North America coffeehouses. This role sits at the intersection of customer experience, in-store operations, and technical platform transformation, requiring both hands-on execution excellence and long-term strategic leadership. As a senior digital product manager, you will: * Drive the vision and strategy for POS – Define and evolve the long-term strategy for Starbucks’ POS platform, connecting decisions to clear customer and business outcomes in partnership with the Group Product Manager, Coffeehouse Ordering * Translate priorities into impact – Build and maintain a focused, outcome-driven roadmap, making principled trade-offs to maximize business and customer value * Ensure ecosystem alignment – Partner across teams to align POS strategy with digital ordering, payments, and broader coffeehouse experience platforms * Lead launch and scale execution – Oversee end-to-end delivery of the POS system from pilot through enterprise rollout, using data to iterate and improve outcomes * Support and grow others – Mentor product managers and contribute to team effectiveness, capability building, and a strong product discipline We’d love to hear from people with: * Minimum 5+ years of progressive experience in digital product management * Strong written and verbal communication skills * Experience leveraging quantitative and qualitative data to inform decisions * Curious, highly motivated self-starter with a growth mindset * Experience with experimentation, customer research, and A/B testing * Bachelor’s degree in business, marketing, computer science, engineering, or a related field * Advanced degree * Experience with point-of-sale systems, retail technology, or in-store operational platforms * Proven track record leading large-scale system rollouts or platform transformations As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits. For more information, visit starbucksbenefits.com. If you are working in CA, CO, IL, LA, ME, MA, NE, ND, or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role. We believe we do our best work when we’re together, which is why we’re onsite four days a week. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all applicable laws. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance, please contact applicantaccommodation@starbucks.com or 1 (888) 611-2258.