senior manager, marketing operations

Now Brewing – senior manager, marketing operations! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a senior manager, marketing operations on the Brand Engagement team, you will play a critical role in bringing our most visible, culture-shaping work to life. This is a highly dynamic “floater” PM role supporting multiple functions—including Social, Brand Activations, Partnerships, and Sports—ensuring seamless execution across a complex portfolio of campaigns, partnerships, and experiences. You will drive operational rigor, connect cross-functional teams, and ensure work is delivered with excellence, clarity, and accountability. As a Senior Manager, Marketing Operations, you will… · Elevate operational excellence and ways of working – Implement and scale best-in-class project management practices, tools, and governance; driving consistency, accountability, and efficiency across a fast-paced and highly creative organization on a newly formed Creative Ops & Insights team · Drive integrated project leadership across Brand Engagement in a traditional PM capacity – Lead end-to-end planning and execution of high-impact initiatives spanning social campaigns, experiential activations, partnerships, and global sports moments; ensuring timelines, budgets, and deliverables are met with precision. · Enable cross-functional alignment and clarity – Act as a central connector across internal teams, agencies, and external partners; proactively identifying risks, resolving dependencies, and creating transparency across stakeholders at all levels. We’d love to hear from people with: · Progressive experience in project or program management, 8+ years, preferably in marketing, brand, agency, or integrated campaign environments · Demonstrated success leading complex, cross-functional initiatives with multiple stakeholders and workstreams · Experience supporting creative, social, experiential, or partnership-driven marketing programs · Strong operational discipline, including timeline management, budget oversight, and risk mitigation · Proven ability to influence without authority and drive alignment across senior stakeholders · Experience managing external agencies and partner relationships · Experience leading and developing team members, 3+ years preferred · Bachelor’s degree required; MBA or advanced degree a plus As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We believe we do our best work when we're together, which is why we're onsite four days a week. Join us and inspire with every cup. Apply today! Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.