Vice President, ACO Performance

Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.

At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.

Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners)​​ with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.

The Vice President of Provider Success & Performance will set the strategy and own the end-to-end results for Stellar's total cost of care risk provider network, ACO and payor contracts. This leader will oversee two functions – Provider Success (provider relationship management, escalation, and accountability) and Performance (aggregate, network performance measurement and target-setting) – into a single, integrated strategy for maximizing quality performance, and total cost of care across the entire book of providers.

This role directly manages each of these functions and their teams, and is accountable for translating enterprise-level performance goals into an operating model that scales as the provider network grows. You will set the vision and strategic course for both functions, ensure they operate as one cohesive organization, and represent provider performance in conversations with senior internal leadership, Payors, and top provider executives. You will report to the P&L owner of the ACO and Payor Risk Business (titled “Nova”).

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• At least 12+ years of experience in healthcare operations, with direct career experience in an ACO/managed care organization OR value-based care operations

• At least 5+ years of experience managing managers and leading multi-team organizations, including experience developing senior individual leaders (e.g., Senior Managers or Directors).

• A demonstrated track record owning aggregate performance targets – not just individual portfolios – across a large book of providers or accounts.

• Experience setting strategy and translating it into an operating model that others can execute against, including 0 → 1 initiative launches.

• Executive presence and experience communicating performance, risk, and strategy to senior leadership, and, ideally, Payor or provider executive audiences.

• The ability to strategically prioritize, negotiate deliverables across internal and external stakeholders, and make clear, decisive trade-offs at an organizational level.

• Excellent data analysis skills, including fluency with Excel and BI tools to synthesize performance data across a large portfolio.

• Exceptional communication skills and the ability to build immediate trust across all levels of internal and external stakeholders, from front-desk users to executive teams of large health systems.

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