Stationery Store Officer

• Duties & Responsibilities
• Generate and analyze min-max planning reports from the FirstFusion Application to identify stationery items requiring replenishment. 
• Evaluate and create purchase requisitions for restocking using the I-Procurement module of the FirstFusion Application. 
• Ensure accurate inventory capture by reviewing system entries. 
• Maintain the integrity and accuracy of the stock management system. 
• Participate in the disposal of obsolete stationery items. 
• Resolve branch complaints relating to stationery in a timely and professional manner. 
• Ensure all branch requests for stationery and assets are promptly processed and dispatched by the Courier Services team. 
• Oversee timely processing of courier service bills for stationery and asset deliveries.
• Coordinate claims for undelivered or lost assets and stationery handled by courier services. 
• Review, investigate, and escalate courier-related complaints from branches or Head Office. 
• Ensure prompt resolution of courier complaints and contribute to service improvement initiatives. 
• Assist in preparing monthly cost-savings analysis reports for the BPM unit. 
• Support preparation of monthly proof of stock account for Internal Control Enhancement and Financial Control. 
• Conduct monthly inventory stock counts and submit returns to FINCON. 
• Generate and analyze daily reports to control critical areas of the stock system. 
• Address and resolve discrepancies identified in daily reports. 
• Perform on-the-spot stock checks to verify inventory value. 
• Maintain high customer service standards and ensure subordinates uphold the same. 
• Support management of store operations, including administrative duties and inventory management. 
• Ensure employee awareness of safety and emergency procedures. 
• Coordinate receipt of assets from vendors. 
• Coordinate shipment of assets to destination branches. 
• Maintain accurate records for receipt and dispatch of assets. 
• Manage and optimize warehouse space. 
• Track and report key performance indicators such as Audit Defect Rate and Regulatory Infractions.

Education

• First Degree (or equivalent) in any discipline, Higher Degree/ Professional Certification/ membership of professional bodies

Experience

• Minimum experience: 1 – 2 years relevant experience