Suger
Suger20d ago

Implementation Manager (Cloud Marketplace & GTM Systems)

United StatesSan FranciscoFull-timemid
Implementation ManagerProject & Program Management
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Quick Summary

Overview

First, what we’re actually doing Suger helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces.

Technical Tools
Implementation ManagerProject & Program Management
First, what we’re actually doing
 
Suger helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure, Google Cloud, Alibaba, Oracle and Snowflake, creating a smoother buying experience for their customers.
 
We’ve grown quickly by becoming the end-to-end orchestration system for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and integrations with core systems.
 
Today, we work with over 250 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. 
 

We’re hiring an Implementation Manager to own the end-to-end onboarding experience for new customers.

This role is responsible for taking customers from signed deal → fully live in production, ensuring they successfully launch marketplace listings, private offer workflows, co-sell integrations, and CRM sync.

You will act as the quarterback of onboarding, working cross-functionally with Customer Success, Solutions Engineering, Product, and the customer’s GTM + RevOps teams.
    • Lead onboarding from kickoff through go-live

    • Drive timelines, milestones, and accountability across stakeholders

    • AWS Marketplace (private offers, CPPO, Entitlements, EventBridge)

    • Azure Marketplace (private offers, Partner Center workflows)

    • GCP Marketplace integrations

    • Configure Salesforce mappings (opportunities, quotes, co-sell fields)

    • Ensure accurate data sync between CRM and cloud marketplaces

    • Implement co-sell processes (ACE, Partner Center, GCP referrals)

    • Set up private offer workflows and approval processes

    • Train RevOps, Sales, Partnerships, and Finance teams

    • Deliver clear documentation and best practices

  • Run weekly implementation calls
  • Track risks, blockers, and dependencies
  • Ensure on-time go-live
  • Customers go live quickly and cleanly (weeks, not months)
  • Marketplace transactions and co-sell workflows are fully operational
  • CRM ↔ marketplace sync is accurate and reliable
  • Customers are confident running workflows independently post-launch
  • Strong handoff to Customer Success with zero ambiguity
  • 3–7 years in:
  • Implementation / Onboarding / Solutions Consulting / RevOps
  • Experience working with:
  • Salesforce (required)
  • APIs, integrations, or technical SaaS products
  • Strong project management experience (multiple stakeholders, timelines)
  • Nice to Have

    ~1 min read
  • Experience with:
  • AWS / Azure / GCP (marketplace or partner ecosystem a big plus)
  • CPQ tools or deal desk workflows
  • Co-sell / partnerships / channel sales
  • FinOps, cloud infrastructure, or data platforms
  • Implementation is where Suger delivers real value.
    You will directly impact:

  • Time to revenue for customers
  • Marketplace adoption and transaction volume
  • Long-term retention and expansion
  • This is a high-leverage, high-visibility role in a fast-growing company.
  • The salary range: $95K – $130K/year, depending on experience, market location, and overall fit for the role
  • We are a team of ~50 people, headquartered in the Bay Area (with teams globally), and growing rapidly
  • You’ll sell into one of the fastest-growing routes to market in B2B SaaS, as cloud marketplaces become a primary way enterprises buy software
  • A chance to operate closer to the market, product, and strategy than is possible in highly segmented sales orgs
  • A product positioned at the center of how ISVs, partners, and hyperscalers transact across AWS, Azure, and Google Cloud
  • Real ownership and visibility into outcomes at a stage where your work directly influences growth
  • Location & Eligibility

    Where is the job
    San Francisco, United States
    Hybrid — some on-site time required
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    April 7, 2026
    First seen
    April 7, 2026
    Last seen
    April 27, 2026

    Posting Health

    Days active
    20
    Repost count
    0
    Trust Level
    30%
    Scored at
    April 27, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Suger
    Suger
    lever
    Employees
    30
    Founded
    2022
    Domain
    suger.io
    View company profile
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    SugerImplementation Manager (Cloud Marketplace & GTM Systems)