Customer Lifecycle Manager, Solar Inverter

Location: Lagos, Nigeria.

Area Coverage: Working across Global Market.

About the role:
This role will own the end-to-end customer journey of Solar Inverters from acquisition through to ownership ensuring a seamless, high-quality experience across all markets. This role will define global standards for customer experience, drive Solar Inverter products requirements across hardware and software, and optimise lifecycle performance to maximise retention, payment behaviour, and long-term value.