CryoPDP Bus Cust Dev Manager

The ideal candidate will be based near Morris Plains, NY or in the Philadelphia, PA region. Travel requirements range from 60-70% (National/Regional, mainly).

The Director of Business Development will lead strategic growth initiatives for CRYOPDP, Part of DHL Health Logistics, a temperature-controlled logistics company specializing in cold chain transportation, warehousing, and distribution. This role is responsible for expanding market share, developing high-value client partnerships, and delivering compliant, end-to-end cold chain solutions that meet stringent regulatory and quality requirements.

In addition, this role will directly manage and develop a small team of business development and sales professionals, driving performance and supporting pipeline growth.

Responsibilities

• Develop and execute a business development strategy targeting pharmaceutical, biotech, and clinical research organizations.
• Identify growth opportunities across segments including biologics, vaccines, clinical trials, and specialty therapeutics.
• Monitor industry trends such as cell & gene therapy logistics and direct-to-patient distribution
• Build and maintain relationships with key decision-makers in pharma, biotech, and CRO organizations.
• Lead complex RFPs, RFQs, and contract negotiations.
• Design tailored cold chain solutions (2–8°C, -20°C, -80°C, cryogenic).
• Ensure all solutions align with FDA, GDP, and global regulatory requirements.
• Partner with Quality teams on validation, audits, and SOP alignment.
• Support client audits and quality agreements during the sales process.
• Directly manage, coach, and develop a small team of business development and sales professionals.
• Set individual and team sales targets, KPIs, and performance expectations.
• Conduct regular pipeline reviews, performance evaluations, and coaching sessions.
• Drive a high-performance, accountability-focused sales culture.
• Own and grow a robust sales pipeline with a focus on long, consultative sales cycles.
• Oversee lead generation, qualification, and conversion strategies.
• Collaborate with marketing to align demand generation efforts.
• Improve sales processes within Salesforce to improve win rates.
• Build strategic partnerships across the pharmaceutical supply chain.
• Expand relationships with manufacturers, 3PLs, and technology providers.
• Work closely with operations and quality assurance teams.
• Translate client requirements into scalable, compliant solutions Financial Ownership.
• Drive revenue growth and ensure profitability of new business.
• Identify and prioritize high value opportunities.
• Contribute to pricing strategies, forecasting, and contract structuring.
• Monitor and improve KPI’s Revenue Growth, Gross Margin, and Pipeline Opportunities.

• Bachelor’s degree in Business, Supply Chain, Life Sciences, or related field, required.
• 10+ years of experience in pharmaceutical logistics or life sciences supply chain, preferred.
• 3+ years of experience managing or leading sales/business development teams, required.
• Proven track record of closing complex deals within pharma/biotech, preferred.
• Strong knowledge of GDP, FDA, and global compliance standards, preferred.
• Experience in clinical trial logistics, biologics, or cell & gene therapy, preferred.
• Established network within pharmaceutical and biotech industries, preferred.

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Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.