Bilingual Staffing Specialist

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Staffing SpecialistRecruitment & Talent Acquisition

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Quick Summary

Key Responsibilities

Deliver superb customer service to clients and temporary associates Must have at least 1 year of sales experience Perform resume searches,

Requirements Summary

Must be able to read,

Technical Tools

Staffing SpecialistRecruitment & Talent Acquisition

Surge Staffing is seeking a Bilingual Staffing Specialist (English and Spanish) with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service Representative/Sales

***This is a Bilingual position (English and Spanish)***

Responsibilities

~1 min read

→Deliver superb customer service to clients and temporary associates
→Must have at least 1 year of sales experience
→Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
→Recruit, conduct interviews and follow-up with candidates and temporary associates
→Successfully and strategically match employee skill sets to customers' hiring needs
→Assist in the development of business leads & retention of current clientele
→Act as a professional and reliable liaison between temporary associates and clients
→Maximize billable hours to increase market share and branch profits
→Perform a variety of administrative tasks that support the overall mission of quality performance.
→Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
→Present customers with additional Surge Staffing products and services
→Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
→Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
→Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
→Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

Requirements

~1 min read

Must be able to read, speak and write in English and Spanish
High school diploma required; or equivalent work experience/education greatly preferred
Must have sales experience at least 1 year
Previous experience in a supervisory or leadership role a plus
Previous experience in sales, human resources, or a service industry recommended
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
Ability to travel to various locations and customer sites as needed; reliable transportation a must
Ability to work effectively and efficiently independently as well as in a group setting
Sales-minded, team-oriented and exceptionally calm under pressure