Clinical Medical Assistant/Care Coordinator

• Prepare patients for examinations and assist providers during clinical procedures
• Take and record vital signs, medical histories, and patient information accurately
• Communicate effectively with providers and administrative teams to ensure continuity of care
• Maintain clean, organized, and well-stocked exam rooms
• Document patient care and maintain accurate patient records in electronic health record (EHR) systems
• Serve as the primary point of contact for patients regarding scheduling, care plans, and general inquiries
• Educate patients on treatment plans, procedures, and next steps in a clear and compassionate manner
• Verify insurance information and assist with pre-authorizations as needed
• Follow infection control, safety, and HIPAA guidelines at all times
• Assist with front desk tasks, including patient check-in and check-out
• Handle phone calls, messages, and patient inquiries as needed
• Support inventory management and ordering of medical supplies
• Support quality improvement initiatives related to patient experience
• Participate in staff meetings, training, and continuing education

• Perform other duties as assigned

This position requires lifting, carrying, pushing, and/or pulling up to fifty (50)+ pounds while administering care to patients. Stooping, kneeling and/or crouching daily in delivery of patient care. Standing and walking for more than five (5) hours per day; running occasionally in responding to patient care emergencies.

Aligns with CDC’s Advisory Committee on Immunization Practices (ACIP) for Healthcare Personnel 

• Hepatitis B- Lab evidence of immunity (titer) to Hepatitis B or three doses Hep B vaccine at appropriate intervals
• Influenza- documentation of current seasonal flu vaccine (mandatory from November 1st through March 31st each year)
• Measles, Mumps, and Rubella - Lab evidence of immunity (titer) to Measles, Mumps, and Rubella or 2 doses of MMR Vaccination
• Varicella (chickenpox) - Lab evidence of immunity (titer) to Varicella or 2 doses of Varicella Vaccine
• Tetanus, diphtheria, pertussis (Tdap) - documented proof of immunization
• Tuberculosis Screening - Documentation of a two-step TB skin test within the past year OR lab verification of a negative TB Gold or T-Spot tuberculin test within the past 6 months

Environmental hazards such as chemicals, solvents, needles, needle containers, sharps, blood, body fluids, various infectious/communicable diseases, infectious medical waste, radiation, and/or radioactive materials and/or radioactive waste, proximity to moving mechanical parts.  Protective clothing/equipment may be necessary.