Design Consultant I

• →Work on a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management;
• →Design the IRT solution to meet the study requirements based on the clinical protocol, the Suvoda proposal/executed work order, and discussions with the client;
• →Consult with clients to best understand their business requirements and act as a trusted advisor for translating these requirements into Suvoda’s software;
• →Accurately and completely document all requirements in the specification template(s);
• →Lead the internal team review of the draft specifications; main point of contact for the internal team for all IRT design related questions throughout the build process;
• →Lead the client review of the IRT specifications and supporting documents, making any required updates and obtaining both client and internal approval by the agreed upon milestone date;
• →Responsible for the UAT plan, test scripts, and coordinate all required data setup for client UAT;
• →Primary point of contact for design questions (internally and externally) during the system build process;
• →Lead client UAT of the IRT system, tracking any required fixes or updates; work with the project manager to determine timelines for any system updates required;
• →Support any re-design of the IRT system or implementation of new features in an IRT system during the maintenance period • Identify and assist with the implementation of process improvements for the services department;
• →Assist the product team with the design and development of new features by providing feedback based on client requests and project experience
• →Travel to client sites to attend meetings and conduct user training sessions;
• →Assist the customer care team with providing support to system users (as required) via the telephone and email;
• →Assist with the training of new staff members on the Suvoda product and processes;
• →Perform continuous risk assessments throughout the project lifecycle to identify new risks and update mitigation strategies accordingly;
• →Perform other related duties as required;

• 1 year of experience in IRT or related field preferred;
• Bachelor's degree or equivalent experience required;
• Interpersonal and communication skills;
• Time management and organizational skills;
• Analytical and systematic thinking ability;
• Creative problem solving;
• Ability to understand technical details and translate them to non-technical users;
• Attention to detail;
• Demonstrated strong consultative skills.

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